The course provides an introduction to fundamental business process outsourcing concepts via an understanding of the techniques for using business practices and methods to create and improve business processes. The foundational study of business processes provides a basis by which performance improvements are identified and implemented across business organizations. Business process outsourcing is introduced as a natural evolution of business process management. The student is exposed to a set of qualitative and quantitative topics aimed to enhance process-oriented thinking, in order to develop the knowledge and skills necessary to appreciate and implement programs of process reengineering, management and excellence in organizations.
- Course Specialist/Facilitator: Doyle Abalos
- Course Specialist/Facilitator: Gilfred Acierto
- Course Specialist/Facilitator: Erwin Acorda
- Course Specialist/Facilitator: Jasmine Alboleras
- Course Specialist/Facilitator: MA. BETH ALEJANDRO
- Course Specialist/Facilitator: Christopher Almodovar
- Course Specialist/Facilitator: Imelda Altovar
- Course Specialist/Facilitator: Marben Andico
- Course Specialist/Facilitator: JOANNE ANTONIO
- Course Specialist/Facilitator: Gilda Aquino
- Course Specialist/Facilitator: Peter John Aranas
- Course Specialist/Facilitator: Anna Madonna Arellano
- Course Specialist/Facilitator: Viel Asiddao
- Course Specialist/Facilitator: Pamela Bang-as
- Course Specialist/Facilitator: FE BARONIA
- Course Specialist/Facilitator: Rosalie Cabagay
- Course Specialist/Facilitator: Diosdado Cabiling
- Course Specialist/Facilitator: Julius Cansino
- Course Specialist/Facilitator: CARMENCITA CASTOLO
- Course Specialist/Facilitator: Nadine Eanna Catungal
- Course Specialist/Facilitator: Benilda Eleonor Comendador
- Course Specialist/Facilitator: Maricel de chavez
- Course Specialist/Facilitator: MELINDA DE GUZMAN
- Course Specialist/Facilitator: Arvin De La Cruz
- Course Specialist/Facilitator: Michael dela Fuente
- Course Specialist/Facilitator: RICARDO DIZON
- Course Specialist/Facilitator: Ribert Enierga
- Course Specialist/Facilitator: Kim Bernard Fajardo
- Course Specialist/Facilitator: Irish Flores
- Course Specialist/Facilitator: LOUVELLE FORMENTERA
- Course Specialist/Facilitator: Adrian Guinto
- Course Specialist/Facilitator: Engeline Ilumin
- Course Specialist/Facilitator: Phillip Angelo Jaculo
- Course Specialist/Facilitator: Annabel Janoras
- Course Specialist/Facilitator: JOEFIL JOCSON
- Course Specialist/Facilitator: LUALHATI MACAPAGAL
- Course Specialist/Facilitator: PRICILA MARZAN
- Course Specialist/Facilitator: Ferdinand Natividad
- Course Specialist/Facilitator: Ma Elena Noriega
- Course Specialist/Facilitator: Aldrin Padilla Obsanga
- Course Specialist/Facilitator: Irish Peji
- Course Specialist/Facilitator: Arvin Roxas
- Course Specialist/Facilitator: Christoper Sasot
- Course Specialist/Facilitator: Zacky Taplac
- Course Specialist/Facilitator: Michelle Tarasina
- Course Specialist/Facilitator: Pedrito Jr. Tenerife
- Course Specialist/Facilitator: Lucero Trangia Jr.
- Course Specialist/Facilitator: Ryan Villalon
- Course Specialist/Facilitator: Christian Villegas